We're here to help. Choose what fits:
Contact us
- General support: support@moneyluster.com
- Privacy and data requests: privacy@moneyluster.com
- Report leaked content or rights infringement: copyright@moneyluster.com
- In the app: "My Account → Support & Contact".
We usually reply within 2 business days. Write from the email registered on your account so we can help faster. Never send your password; we will never ask for it.
FAQ
How do I get a course? Courses are available to students enrolled in the academy. The admin team activates courses on your account for a set period. Anyone can create an account and watch the free content.
I can't see my course. Make sure you signed in with the same email you gave the admin team, then pull down to refresh. If it still doesn't show, contact us.
I see "This device is not allowed". Each account may be used on a limited number of devices: DEVICE_LIMIT (e.g. one phone + one computer). If you changed devices, contact us and we'll move your account to the new one.
The video pauses or the screen goes black. Video pauses automatically when screen recording, screen mirroring or an external display is active. Turn these off and restart the lesson.
I forgot my password. Tap "Forgot password" on the sign-in screen and we'll email you a link.
How do I report a user or message? Long-press the message or comment, or open the user's profile, then tap "Report" or "Block". See the Community Guidelines.
How do I delete my account? In the app: "My Account → Delete account". Or on the web: the account deletion page.
Important links
Store publisher: Hassan Serjieh, London, United Kingdom. Service operator: Hassan Serjieh.